30 Days Right of Return Policy
If you’re not 100% completely satisfied with your purchase we will be happy to accept your return and provide you with either a full refund to the value of the product’s purchase price or an exchange. You can return the product at our Kaikoura store or send it back to us. Regardless of whether the product was brought in store or online, it can be returned either way. With our 30-day right of return policy there are no special catches. All we ask is that you return the item back to us unused and in the original packaging, making sure that the product is in the same condition as you received it in, tags still intact. You can return your purchase for up to 30 days from the purchase date.
In store returns please provide a proof of purchase to us to speed up the process.
Returns by post send to:
No Cash on deliveries (CODS) will be accepted.